Monster to open customer service center in South Carolina
Looks like Monster is creating some jobs of their own. Anyone know what they are currently doing for customer service?
-CR
MAYNARD, Mass. & FLORENCE, S.C., Jun 26, 2008 (BUSINESS WIRE) -- In conjunction with The Florence County Economic Development Partnership and the South Carolina Department of Commerce, Monster(R) today announced it will open a state-of-art customer service facility in Florence, South Carolina. Monster is the leading global online careers and recruitment resource and flagship brand of Monster Worldwide, Inc. (NASDAQ: MNST).
The Florence facility will initially hold approximately 350 new employees, largely focused on the customer service function, with the ability to grow staff over time. The company will begin recruiting for these positions on monster.com in the coming weeks.
Opening the new customer support service center stems from an initiative to bring North American customer support in-house to ensure Monster leads the online recruitment industry in proactive service, noted Art O'Donnell, executive vice president, Service, Monster. Florence is an ideal choice for us because it's a rapidly developing labor market with the talent we'll need to bring best-in-class service to our customers.
Monster's decision to locate here is another positive sign that our efforts to enhance the state's economic soil conditions are paying real dividends when it comes to attracting world-class companies and new job opportunities. We remain committed to continuing to work to better the business climate with meaningful reforms that will encourage growth and allow more businesses to thrive in South Carolina, said Gov. Mark Sanford.
Joe Taylor, Secretary of Commerce added, Monster is a preeminent online brand dedicated to promoting job recruitment throughout the world. Their decision to expand in South Carolina is a testament that our state's business-friendly climate and skilled workforce are again working to attract business and create substantial job opportunities for more South Carolinians. Thanks to the team effort of local and state officials, Florence County and the entire Pee Dee area will benefit from this investment today and in the years ahead.
O'Donnell continued, To ensure the best quality service, we are not only building a state-of-the-art call center, we will also deploy rigorous new training and quality tools as well. This presents a win-win for Florence area job seekers who will have access to impressive learning opportunities as well as for our North American customers, who will enjoy the best service in the industry.
Monster will break ground for its new facility in the coming months and begin area operations in September at a temporary location.
-CR
MAYNARD, Mass. & FLORENCE, S.C., Jun 26, 2008 (BUSINESS WIRE) -- In conjunction with The Florence County Economic Development Partnership and the South Carolina Department of Commerce, Monster(R) today announced it will open a state-of-art customer service facility in Florence, South Carolina. Monster is the leading global online careers and recruitment resource and flagship brand of Monster Worldwide, Inc. (NASDAQ: MNST).
The Florence facility will initially hold approximately 350 new employees, largely focused on the customer service function, with the ability to grow staff over time. The company will begin recruiting for these positions on monster.com in the coming weeks.
Opening the new customer support service center stems from an initiative to bring North American customer support in-house to ensure Monster leads the online recruitment industry in proactive service, noted Art O'Donnell, executive vice president, Service, Monster. Florence is an ideal choice for us because it's a rapidly developing labor market with the talent we'll need to bring best-in-class service to our customers.
Monster's decision to locate here is another positive sign that our efforts to enhance the state's economic soil conditions are paying real dividends when it comes to attracting world-class companies and new job opportunities. We remain committed to continuing to work to better the business climate with meaningful reforms that will encourage growth and allow more businesses to thrive in South Carolina, said Gov. Mark Sanford.
Joe Taylor, Secretary of Commerce added, Monster is a preeminent online brand dedicated to promoting job recruitment throughout the world. Their decision to expand in South Carolina is a testament that our state's business-friendly climate and skilled workforce are again working to attract business and create substantial job opportunities for more South Carolinians. Thanks to the team effort of local and state officials, Florence County and the entire Pee Dee area will benefit from this investment today and in the years ahead.
O'Donnell continued, To ensure the best quality service, we are not only building a state-of-the-art call center, we will also deploy rigorous new training and quality tools as well. This presents a win-win for Florence area job seekers who will have access to impressive learning opportunities as well as for our North American customers, who will enjoy the best service in the industry.
Monster will break ground for its new facility in the coming months and begin area operations in September at a temporary location.
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